Privacy Policy
We greatly appreciate your interest in our company. Data protection is of utmost importance to the management of RLM Malerei GmbH. The use of RLM Malerei GmbH’s websites is generally possible without providing any personal data. However, if an individual wishes to utilize specific services offered by our company through our website, the processing of personal data may become necessary. When such processing is required and no legal basis exists, we always seek consent from the affected person.
The processing of personal data, such as names, addresses, email addresses, or phone numbers of individuals, always complies with the General Data Protection Regulation (GDPR) and adheres to the specific data protection regulations applicable to RLM Malerei GmbH. Through this privacy policy, our company aims to inform the public about the type, scope, and purpose of the personal data we collect, use, and process. Additionally, affected individuals are informed about their rights through this privacy statement.
RLM Malerei GmbH, as the data controller, has implemented numerous technical and organizational measures to ensure comprehensive protection of the personal data processed via our website. However, internet-based data transmissions can inherently have security vulnerabilities, and absolute protection cannot be guaranteed. Therefore, affected individuals are free to transmit personal data through alternative means, such as telephone communication.
1. Definitions
The privacy policy of RLM Malerei GmbH is based on the terms used by the European legislator when enacting the General Data Protection Regulation (GDPR). Our privacy policy aims to be easily readable and understandable for the public, as well as our customers and business partners. To achieve this, we’d like to explain the terminology used in advance.
In this privacy policy, we use, among other terms, the following:
a) Personal Data
Personal data refers to all information related to an identified or identifiable natural person (hereinafter referred to as the “data subject”). An identifiable natural person is one who can be directly or indirectly identified, particularly by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more specific characteristics expressing the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
b) Data Subject
A data subject is any identified or identifiable natural person whose personal data is processed by the data controller.
c) Processing
Processing encompasses any operation or set of operations performed with or without automated means in connection with personal data. These operations include collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of provision, alignment, or combination, restriction, erasure, or destruction.
d) Restriction of Processing
Restriction of processing involves marking stored personal data with the aim of limiting its future processing.
e) Profiling
Profiling refers to any form of automated processing of personal data that involves using such data to evaluate specific personal aspects related to a natural person. This evaluation includes aspects related to work performance, financial situation, health, personal preferences, interests, reliability, behavior, location, or movement predictions.
f) Pseudonymization
Pseudonymization is the processing of personal data in a way that the data can no longer be directly attributed to a specific data subject without additional information. To achieve this, the additional information must be kept separately and subject to technical and organizational measures ensuring that the personal data cannot be assigned to an identified or identifiable natural person.
g) Data Controller or Data Processor
The data controller or data processor is the natural or legal person, authority, institution, or other entity that, either alone or jointly with others, determines the purposes and means of processing personal data. If the purposes and means of processing are determined by Union law or the law of the Member States, specific criteria for designating the data controller may be provided according to Union law or the law of the Member States
h) Data Processor
A data processor is a natural or legal person, authority, institution, or other entity that processes personal data on behalf of the data controller.
i) Recipient
A recipient is a natural or legal person, authority, institution, or other entity to whom personal data is disclosed, regardless of whether it is a third party or not. However, authorities that may receive personal data within the framework of a specific investigative mandate under Union law or the law of the Member States are not considered recipients.
j) Third Party
A third party is a natural or legal person, authority, institution, or other entity other than the data subject, the data controller, the data processor, and the persons authorized to process personal data under the direct responsibility of the data controller or data processor.
k) Consent
Consent is any voluntary, informed, and unambiguous expression of will by the data subject for a specific case, in the form of a statement or another clear affirmative action, indicating that the data subject agrees to the processing of their personal data.
2. Name and Address of the Data Controller
The data controller within the meaning of the General Data Protection Regulation (GDPR), other data protection laws applicable in the Member States of the European Union, and other provisions with data protection character is:
RLM Malerei GmbH
Pistoriusstraße 3
13086 Berlin
Berlin
Tel.: 017644413138
E-Mail:
Website: https://rlm-malerei-gmbh.de
3. Cookies
The websites of RLM Malerei GmbH use cookies. Cookies are text files that are stored on a computer system via an internet browser.
Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier for the cookie. It consists of a character string that allows websites and servers to be associated with the specific internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the affected person from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.
By using cookies, RLM Malerei GmbH can provide users of this website with more user-friendly services that would not be possible without the cookie setting.
Through the use of cookies, the information and offers on our website can be optimized for the benefit of the user. As mentioned earlier, cookies allow us to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not have to enter their access data again each time they visit the website because this is taken over by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.
The data subject can prevent the setting of cookies through our website at any time by means of a corresponding setting of the internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.
4. Collection of General Data and Information
The website of RLM Malerei GmbH collects a series of general data and information with each access by an affected person or an automated system. These general data and information are stored in the server’s log files. The following data can be captured: (1) Types and versions of browsers used, (2) Operating system used by the accessing system, (3) Referrer (the website from which the accessing system reached our website), (4) Subpages accessed by the accessing system on our website, (5) Date and time of access to the website, (6) Internet Protocol (IP) address, (7) Internet service provider of the accessing system, (8) Other similar data and information used for safeguarding against attacks on our information technology systems.
When using this general data and information, RLM Malerei GmbH does not draw any conclusions about the data subject. Instead, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website and its advertising, (3) ensure the permanent functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the necessary information for criminal prosecution in the event of a cyber attack. These anonymously collected data and information are evaluated by RLM Malerei GmbH both statistically and with the aim of increasing data protection and data security in our company, ultimately ensuring an optimal level of protection for the personal data we process. The anonymous data from server log files is stored separately from all personal data provided by the data subject.
5. Contact Options via the Website
The website of RLM Malerei GmbH contains information required by legal regulations to facilitate rapid electronic contact with our company and direct communication with us, including a general email address. If a data subject contacts the data controller via email or a contact form, the personal data transmitted by the data subject will be automatically stored. Such voluntarily provided personal data from a data subject to the data controller will be stored for the purpose of processing or contacting the data subject. There is no disclosure of this personal data to third parties.
6. Routine Deletion and Blocking of Personal Data
The data controller processes and stores personal data of the data subject only for the period necessary to achieve the purpose of storage or as provided by the European legislator or another competent legislator in laws or regulations to which the data controller is subject.
If the purpose of storage no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with legal requirements.
7. Rights of the Data Subject
a) Right to Confirmation Every data subject has the right, granted by the European legislator, to request confirmation from the data controller whether personal data concerning them is being processed. If a data subject wishes to exercise this right to confirmation, they can contact an employee of the data controller at any time.
b) Right to Information Every data subject has the right, granted by the European legislator, to obtain free information from the data controller about the personal data stored about them and to receive a copy of this information. Furthermore, the European legislator has granted the data subject the right to information about the following:
The purposes of processing
The categories of personal data being processed
The recipients or categories of recipients to whom the personal data has been or will be disclosed, especially recipients in third countries or international organizations
If possible, the planned duration for which the personal data will be stored, or if this is not possible, the criteria for determining this duration
The existence of a right to rectification or erasure of the data subject’s personal data or to restriction of processing by the controller or a right to object to such processing
The existence of a right to lodge a complaint with a supervisory authority
If the personal data is not collected from the data subject: all available information about the origin of the data
The existence of automated decision-making, including profiling, according to Article 22(1) and (4) of the GDPR, and, at least in these cases, meaningful information about the logic involved and the scope and intended impact of such processing for the data subject.
Certainly! The data subject also has the right to be informed whether personal data has been transferred to a third country or an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards related to the transfer.
If a data subject wishes to exercise this right to information, they can contact an employee of the data controller at any time.
c) Right to Rectification
Any data subject affected by the processing of personal data has the right, as granted by the European legislator, to promptly request the correction of inaccurate personal data concerning them. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing, including through a supplementary statement.
If a data subject wishes to exercise this right to rectification, they can contact an employee of the data controller at any time.
d) Right to Erasure (Right to be Forgotten)
Any data subject whose personal data is processed has the right, granted by the European legislator, to request the erasure of their personal data from the controller without undue delay if one of the following grounds applies and the processing is not necessary:
The personal data was collected or otherwise processed for purposes no longer necessary.
The data subject withdraws consent on which the processing is based according to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.
The data subject objects to the processing pursuant to Article 21(1) GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR.
The personal data has been unlawfully processed.
The erasure of personal data is required to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
The personal data was collected in relation to services offered by the information society according to Article 8(1) GDPR.
If any of the reasons mentioned apply and an affected person wishes to request the deletion of personal data stored by RLM Malerei GmbH, they can contact an employee responsible for processing at any time. The RLM Malerei GmbH employee will promptly comply with the deletion request.
If the personal data has been publicly disclosed by RLM Malerei GmbH, and our company is the data controller under Article 17(1) of the GDPR, RLM Malerei GmbH will take appropriate measures, including technical measures, considering available technology and implementation costs, to inform other data controllers processing the published personal data that the affected person has requested the deletion of all links to this personal data or copies or replications of this personal data, where processing is not necessary. The RLM Malerei GmbH employee will handle this on a case-by-case basis.
e) Right to restriction of processing
Every person affected by the processing of personal data has the right granted by the European legislator to request the controller to restrict processing if one of the following conditions applies:
The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject opposes the erasure of the personal data and requests the restriction of the use of the personal data instead.
The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them to assert, exercise or defend legal claims.
The data subject has objected to processing pursuant to Art. 21 Para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh those of the data subject.
If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by RLM Malerei GmbH, he or she may at any time contact any employee of the controller. The employee of RLM Malerei GmbH will arrange the restriction of the processing.
f) Right to data portability
Every person affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning him or her, which was made available to a controller, in a structured, common and machine-readable format. He or she also has the right to transmit this data to another controller without hindrance from the controller to whom the personal data was made available, provided that the processing is based on consent pursuant to Art. 6 (1)(a) GDPR or Art. 9 (2)(a) GDPR or on a contract pursuant to Art. 6 (1)(b) GDPR and the processing is carried out using automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.To assert the right to data portability, the data subject may contact an employee of RLM Malerei GmbH at any time.
Furthermore, in exercising his or her right to data portability pursuant to Art. 20 (1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.
g) Right to object
Any person affected by the processing of personal data has the right granted by the European legislator to object at any time to processing of personal data concerning him or her based on Art. 6 (1) e) or f) GDPR, for reasons related to his or her particular situation. This also applies to profiling based on these provisions. If RLM Malerei GmbH processes personal data in order to conduct direct advertising, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling insofar as it is related to such direct advertising. If the data subject objects to RLM Malerei GmbH processing for direct marketing purposes, RLM Malerei GmbH will no longer process the personal data for these purposes. To exercise the right to object, the data subject may contact any employee of RLM Malerei GmbH or another employee directly. In addition, the data subject is free to exercise his or her right of objection by automated means using technical specifications in connection with the use of information society services, notwithstanding Directive 2002/58/EC.
In addition, the data subject has the right to object to processing of personal data concerning him or her by RLM Malerei GmbH for scientific or historical research purposes, or for statistical purposes pursuant to Art. 89(1) GDPR, unless the processing is necessary to perform a task carried out for reasons of public interest.
In the event of an objection, RLM Malerei GmbH will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
h) Automated decisions in individual cases, including profiling
Every person affected by the processing of personal data has the right granted by the European legislator not to be subjected to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is permitted by Union or Member State law to which the controller is subject, and this law contains appropriate measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is made with the data subject's explicit consent.If the data subject wishes to exercise rights with regard to automated decisions, he or she may, at any time, contact an employee of the controller.
8. Data protection provisions on the application and use of Google Remarketing
The controller has integrated Google Remarketing services on this website. Google Remarketing is a function of Google AdWords that enables a company to display advertisements to Internet users who have previously visited the company's website. The integration of Google Remarketing therefore allows a company to create user-related advertising and thus display advertisements relevant to the Internet user's interests.
The operating company of the Google Remarketing services is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
The purpose of Google Remarketing is to display interest-relevant advertising. Google Remarketing enables us to display advertisements via the Google advertising network or to display them on other websites that are tailored to the individual needs and interests of Internet users.
Google Remarketing sets a cookie on the information technology system of the data subject. What cookies are has already been explained above. By setting the cookie, Google is able to recognize the visitor to our website when he or she subsequently visits websites that are also members of the Google advertising network. Whenever a website is accessed on which the Google Remarketing service has been integrated, the Internet browser of the person concerned automatically identifies itself with Google. As part of this technical process, Google receives knowledge of personal data, such as the IP address or the surfing behavior of the user, which Google uses, among other things, to display interest-relevant advertising.
The cookie is used to store personal information, such as the websites visited by the person concerned. Whenever our website is visited, personal data, including the IP address of the Internet connection used by the person concerned, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.
The data subject can prevent the setting of cookies through our website, as already described above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a cookie on the information technology system of the data subject. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
The data subject also has the option of objecting to interest-based advertising by Google. To do so, the data subject must call up the link www.google.de/settings/ads from each of the Internet browsers they use and make the desired settings there.
Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/.
9. Data protection provisions on the application and use of Google AdWords
The controller has integrated Google AdWords on this website. Google AdWords is an Internet advertising service that allows advertisers to place ads in Google's search engine results as well as in the Google advertising network. Google AdWords enables an advertiser to pre-define certain keywords by means of which an ad is only displayed in Google's search engine results when the user retrieves a keyword-relevant search result using the search engine. In the Google advertising network, the ads are distributed on topic-relevant websites using an automatic algorithm and taking into account the previously defined keywords.
The operating company of the Google AdWords services is Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Ireland.
The purpose of Google AdWords is to promote our website by displaying interest-relevant advertising on the websites of third-party companies and in the search engine results of the Google search engine and by displaying third-party advertising on our website.
If a data subject reaches our website via a Google ad, a so-called conversion cookie is stored on the information technology system of the data subject by Google. What cookies are has already been explained above. A conversion cookie expires after thirty days and is not used to identify the data subject. The conversion cookie is used, provided the cookie has not yet expired, to track whether certain subpages, such as the shopping cart of an online shop system, were accessed on our website. The conversion cookie enables both us and Google to track whether a data subject who reached our website via an AdWords ad generated sales, i.e. completed or canceled a purchase of goods.
The data and information collected through the use of the conversion cookie are used by Google to create visit statistics for our website. We in turn use these visit statistics to determine the total number of users who were referred to us via AdWords ads, i.e. to determine the success or failure of the respective AdWords ad and to optimize our AdWords ads for the future. Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify the data subject.
The conversion cookie is used to store personal information, such as the websites visited by the data subject. Each time our website is visited, personal data, including the IP address of the internet connection used by the data subject, is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may pass on this personal data collected via the technical process to third parties.
The data subject can prevent the setting of cookies through our website, as already shown above, at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Google from setting a conversion cookie on the information technology system of the data subject. In addition, a cookie already set by Google AdWords can be deleted at any time via the Internet browser or other software programs.
The data subject also has the option of objecting to interest-based advertising by Google. To do so, the data subject must call up the link www.google.de/settings/ads from each of the Internet browsers they use and make the desired settings there.
Further information and the applicable data protection provisions of Google can be found at https://www.google.de/intl/de/policies/privacy/.
10. Legal basis for processing
Art. 6 I lit. a GDPR serves as the legal basis for our company for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary to fulfill a contract to which the data subject is a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, the processing is based on Art. 6 I lit. b GDPR. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation which requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6 I lit. c GDPR. In rare cases, the processing of personal data may be necessary to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were injured in our company and his name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third parties. In that case, the processing would be based on Art. 6 I lit. d GDPR. Ultimately, processing operations could be based on Art. 6 I lit. f GDPR. This legal basis is used for processing operations that are not covered by any of the aforementioned legal bases if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject do not prevail. We are permitted to carry out such processing operations in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47, Sentence 2 GDPR).
11. Legitimate interests in the processing pursued by the controller or a third party
If the processing of personal data is based on Article 6 I lit. f GDPR, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and our shareholders.
12. Duration for which the personal data is stored
The criterion for the duration of the storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data is routinely deleted unless it is no longer required to fulfill or initiate a contract.
13. Legal or contractual provisions for the provision of personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision
We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or can also result from contractual regulations (e.g. information on the contractual partner). Sometimes it may be necessary for a data subject to provide us with personal data in order to conclude a contract, which must then be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before the data subject provides personal data, the data subject must contact one of our employees. Our employee will clarify to the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what consequences non-provision of the personal data would have.
14. Existence of automated decision-making
As a responsible company, we do not use automated decision-making or profiling.
Developed by the legal tech specialists at Willing & Able, who also developed the system for simple procedure directories. The texts of the data protection declaration generator were created by Prof. Dr. h.c. Heiko Jonny Maniero and lawyer Christian Solmecke created and published.